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07/14/2020 @ 11:00 am – 12:00 pm – As experienced professionals, we have mastered the art of presenting alternatives to our clients, including assessing their needs, and suggesting potential solutions. Typically, client service professionals follow a standard script, but we recognize when a unique issue presents itself, a new thought process must be innovated for an optimal result. Adapting to the facts and […]
08/27/2020 @ 11:00 am – 12:00 pm – It’s all about how to adapt your local business marketing to quickly attract & activate customers who still want your products & services even in an unpredictable market. It contained some great marketing reminders and clarifications. In the presentation, you’ll learn: 1. Why Now is the Time to Attract Customers (and there’s still lots of […]
09/08/2020 @ 11:00 am – Every workplace has them — the negative, intimidating, mean-spirited, or difficult people who make your work life uncomfortable. You can’t escape these people – they’re part of your everyday routine. Learning how to manage toxic people in the workplace will help you achieve respect and success as a leader in your firm. Dr. Sharon Meit […]
02/16/2021 @ 11:00 am – 12:00 pm – Edgar joins us as a consultant with Skillful Means Marketing, LLC to provide insight and training into how to capitalize your efforts on LinkedIn.
03/08/2021 @ 11:00 am – 12:00 pm – A celebration of International Women’s Day. We are currently in the process of gathering speakers and content for this day. We hope you will join us and bring someone from your firm!
03/16/2021 @ 11:00 am – 12:00 pm – Chuck joins us as the President & CEO from Performance Management Group to educate us on persuasive communication – how to use your words to close the deal. The challenges that you face winning contracts and delivering legal services are well understood by Chuck. This is because he has 40 years of experience in […]
07/13/2021 @ 11:00 am – 12:00 pm – The legal field is quickly evolving. Unpacking what legal innovation means and how you can use it to catapult your firm through its use is the aim of this session. Join us with Lucy Bassli to get a fresh perspective and discuss what you do at any level from young lawyer to managing partner.
09/28/2021 @ 11:00 am – 12:00 pm – It has never been more important than now to provide an exceptional client experience and ensure client satisfaction. We know from Frederick F. Reichheld, a former Bain & Co. consultant and creator of the Net Promoter Score®, that the most satisfied clients become the most loyal, directly contributing to new referrals, revenue stability and higher […]
11/16/2021 @ 11:00 am – 12:00 pm – One of the most important functions of a law firm network is to facilitate cross-selling between member firms. The challenge is, many lawyers do not know how to maximize those opportunities. In this webinar, David H. Freeman, J.D., a former lawyer and author of a best-selling book on law firm cross-selling (who was also […]
02/08/2022 @ 11:00 am – 12:00 pm – Russ Korins and Jerry Cohen from Cohen Tauber Spievack & Wagner in New York will lead this session in asking about and understanding the client’s business model and landscape, explaining their diagnostic “legal roadmap meeting” designed to uncover as many needs as possible and make sure the client knows the range of things we do, how […]